1. Information we may collect
7XBET may collect registration details, login data, contact information, country or region indicators, device data, IP address, browser information, gameplay activity, bet history, wallet transactions, deposit and withdrawal details, support messages, bonus activity, verification documents, and security logs.
We may also collect information from payment providers, game providers, fraud prevention tools, verification checks, analytics tools, customer support records, and technical systems used to operate the platform.
2. How we use information
Information may be used to create and manage accounts, process deposits and withdrawals, display balances, settle bets, provide customer support, detect fraud, verify identity, manage bonuses, improve platform performance, personalize content, maintain security, and comply with applicable requirements.
We may use transaction and activity data to investigate disputes, prevent chargebacks, identify duplicate accounts, detect account takeovers, enforce terms, and protect users and the platform from misuse.
3. Cookies and similar technologies
7XBET may use cookies, local storage, session storage, pixels, analytics tools, and similar technologies to keep users logged in, remember preferences, improve page speed, detect suspicious activity, measure performance, and understand how the website is used.
Users can manage some cookie controls through browser settings. Blocking essential cookies may affect login, wallet, gameplay, payment, or security functions.
4. Sharing and disclosure
7XBET may share information with service providers, payment processors, game providers, verification providers, fraud prevention partners, hosting providers, analytics providers, support tools, professional advisers, or authorities where required for platform operation, safety, dispute handling, or compliance.
We do not sell account passwords or security credentials. Users should never disclose private login or payment security details to anyone claiming to represent the platform.
5. Data security and retention
We use reasonable technical and organizational safeguards to protect user information. However, no online platform can guarantee absolute security, so users should protect their accounts with strong passwords and safe device practices.
Information may be retained as long as needed for account operation, legal or compliance reasons, fraud prevention, financial records, dispute resolution, responsible gambling controls, and security monitoring.
6. User requests
Users may contact support-en@7xbet.asia to request review, correction, or account-related assistance. Some information may need to be retained where required for fraud prevention, payment records, account safety, or compliance purposes.
Before acting on a privacy or account request, 7XBET may need to verify the user identity to protect the account from unauthorized changes.
